Effective Date: September 12, 2026

Business Name: Senior Simplified

1. Overview

At Senior Accommodations, we want you and your family to feel completely confident in your purchase. Because we offer a mix of instant digital downloads and personalized, hands-on services (such as the Emergency Home Blueprint and Digital Shoebox), our refund and satisfaction guidelines vary by product type.

2. Digital Products and Guides

Due to the immediate electronic nature of digital downloads, eBooks, and printable guides, all sales of downloadable files are generally final and non-refundable.

  • Exceptions: If you experience a verified technical error with the download link, or if you accidentally purchase the same digital item twice, please contact our support team within 14 days of purchase. We will happily fix the technical issue or issue a full refund for duplicate orders.

3. Hands-On Services (Emergency Home Blueprint & Digital Shoebox)

We take great care in crafting personalized recommendations and custom deliverables for our hands-on services.

  • Before Work Begins: If you purchase a custom service and wish to cancel before you have submitted your intake form or before our team has begun work on your project, you are eligible for a 100% full refund.

  • After Work Has Begun / Completed: Because significant time, research, and personalized labor go into creating your custom blueprint or digital organization plan, refunds are generally not available once work has commenced or the final deliverable has been sent.

4. Our Customer Satisfaction Commitment

Your peace of mind matters most to us. If you receive your custom service deliverable (such as your Emergency Home Blueprint) and feel that it missed a key detail or requires adjustment, we want to make it right.

  • Revisions: We include a reasonable revision window for our hands-on services. If something needs tweaking based on the original intake information you provided, let us know within 7 days of receiving your deliverables, and our team will work with you to make the necessary adjustments at no extra charge.

5. How to Request Assistance or Refunds

If you have an issue with your order, need help accessing a file, or wish to request a cancellation or revision under the guidelines above, please reach out to us promptly:

Please include your full name, order number, and a brief description of the issue so we can resolve your request as quickly as possible.